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| Q: Which smartphones are supported by MobileReflex™? |
| A: Today, the MobileReflex client supports any BlackBerry device with RIM OS 4.2 and above. We are presently testing iPhone and Windows Mobile devices as well. |
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| Q: What applications does MobileReflex™ support today? |
| A: Any business application can invoke the MobileReflex™ Integration Adapter via it's own web service. The Adapter converts the request and processes it via the MobileReflex Service Administrator. Visit the Reference area of our Knowledge Center for more information about the MobileReflex™ Framework architecture. |
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| Q: How do I update my CRM system with the data that I input on my Blackberry device using MobileReflex? |
| A: The MobileReflex™ Framework provides a Transaction Manager that ensures data synchronization between your mobile device and your enterprise business application data warehouse/database. The connection is synchronous (meaning you'll always have consistency and data integrity) and automatic (meaning if your signal is lost or dropped, upon reconnection, the transaction manager immediately executes the data synchronization for you). |
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| Q: Can I build my own client interface? |
| A: Absolutely. The MobileReflex™ Dynamic UI (User Interface) comes complete with a layout editor for complete customization. And because it's dynamic, as your data sets change and functional application requirements evolve, your corresponding UI will dynamically update as well without impacting your user-defined layout preferences. |
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| Q: What can I do with MobileReflex™ when my mobile device is offline? |
| A: The real power of the MobileReflex Client immediately becomes apparent when you realize how much work can be done on the smartphone without the heavy application instance, PC-based layout design, and lack of PIM integration becoming obstacles to your productivity. The MobileReflex™ Framework provides a dynamic UI based on Web 2.0 via Java that "fits" the Smartphone perfectly. Plus, you're application functionality is customized to meet the work that you do, on the data that you need. And, you have the added bonus of PIM application integration (like Contact Management or Calendaring) to further enhance your productivity levels. |
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