The two challenges faced by enterprises across the globe are – tough economic times and fierce competition. The only way to reduce cost and maximize employee productivity is using the power of real time information. MobileReflex offers the most flexible and secure solutions. With our customized mobile solutions you remain connected to the enterprise and business operations are carried more effectively. Deploying MobileReflex solutions ensures instant answers to customer queries and total customer satisfaction.

MobileReflex has successfully provided application mobility solutions to diverse client applications. MobileReflex caw be deployed at the customer’s premises. It can be seamlessly integrated with Windows Mobile, Blackberry and iPhone devices.

MobileReflex solutions have been deployed in one of the leading Fortune 500 Auto Insurance Company in US. This insurance company dealt in property and casualty insurances and is represented by approximately 35,000 agents in more than 6,000 agencies. With a minimum infrastructure requirement, MobileReflex brought a very positive change in the operation of the company. Mobility solutions eliminated the challenges faced by the company and ensured that the claims were settled faster and the workforce operated more efficiently than ever before. The benefits of deploying MobileReflex were manifold.

• More efficient claims processing – by mobilizing the claim operation.
• Better workload balancing & Improved staff efficiency – by workforce automation.
• Lower cost and increase profitability – faster claim settlement.
• Better Decision making – by real time updates/feeds of policy transactions.
• Improved customer satisfaction.
  

This also enabled the company to become more eco-friendly by eliminating reams of paperwork and streamline back-office processing.

System Requirement: All staff/agents need a mobile service browser with GPRS.

Salesforce.com is the world’s most popular CRM software-as-a-service solution. MobileReflex has integrated “On-Demand CRM” from SalesForce.com. MobileReflex brings you the capability of Dynamic CRM on smartphones like BlackBerry and iPhone. MobileReflex is certified by Salesforce Appexchange. Using the power of web services and SOAP, accessing location and maps from databases has certainly benefited the field staff and increased their responsiveness.

Karya has mobilized the “Sales Volume Application” for one of the Fortune 500 Healthcare Device Manufacturing Company. The following were the requirements specified by the client:

1. Support Blackberry, Windows Mobile and other smart phone devices.
2. Enable sales personnel across the organization to view the sales volume by category of devices.
3. Based on the roles/responsibilities the users should be able to view sales volume reports for Division, Area and Regional zone.